This topic

BY Mail, freezing and cursor moving

Tappets — Mon, 22 Jan 2024 23:41:13 GMT

Within the last week my email has changed for the worse.

Using a laptop

It is taking much longer to open up when first logging in.

Some email addresses are no longer recognized and invalid.

When typing the cursor freezes and eventually appears at the beginning of the email. looks like it is happening when auto save is processing.

Any ideas?

Re: BY Mail, freezing and cursor moving

licquorice — Tue, 23 Jan 2024 08:11:32 GMT

Stop using webmail and use the proper tool for the job, a mail client

Re: BY Mail, freezing and cursor moving

gg30340 — Tue, 23 Jan 2024 08:57:52 GMT

If you are using a web browser and your email web page has recently been updated try clearing your web browsers history and cookies.

Re: BY Mail, freezing and cursor moving

ndnd — Fri, 09 Feb 2024 16:57:52 GMT

Same for me. Replying to an email is now not possible. Did you have any luck?

Re: BY Mail, freezing and cursor moving

barrycgreen — Thu, 22 Feb 2024 18:46:59 GMT

@licquorice really helpful 🙄

Re: BY Mail, freezing and cursor moving

licquorice — Thu, 22 Feb 2024 18:54:13 GMT

Perhaps if you tried it you would realise that it is.

Re: BY Mail, freezing and cursor moving

barrycgreen — Thu, 22 Feb 2024 18:58:08 GMT

the original poster asked for help with web mail your comment was irrelevant and unhelpful, you know the saying about not having anything nice to say same applies to being helpful

Re: BY Mail, freezing and cursor moving

barrycgreen — Thu, 22 Feb 2024 19:07:51 GMT

@Tappets

go into the settings and click on "Mail" and change the "Auto save draft" time to five minutes to see if that helps.

Remember to click "Save".

At least it will give you more time to complete your email and send it, its definitely a problem with auto save

if you look at a saved mail after a crash its in HTML not text

HTH

Re: BY Mail, freezing and cursor moving

licquorice — Thu, 22 Feb 2024 19:10:07 GMT

Given there is nothing I can do about webmail, the advice was neither irrelevant or unhelpful. Why would you drive a smelly clapped out Trabant when you could drive a Ferrari for free.

Re: BY Mail, freezing and cursor moving

barrycgreen — Thu, 22 Feb 2024 19:16:34 GMT

@licquorice

I have neither the time or patience to explain if you don't understand 🙄