https://community.bt.com/t5/General-email-queries/Re-Email-ceased/m-p/2343333#M109373 <P>Hit there. Regarding logging into the endless loop at the sign in page for emails and also the BT email app. Both of these I cannot log into. Absolutely fine for over ten years then one day a few weeks ago have no access. I am entering all of the correct log in details. I’ll repeat this I am entering all correct log in details. All of my bills etc are connected to the account that I’m trying to log into. Under the products page only a landline shows up.. no option for email. I’ve been trying to get into this account for weeks now without success , been through hundreds of pages of threads related to it. With the app I’ve tried POP settings, IMAP settings everything suggested. Change the port number.. yadda yadda.. nothing. Nowt . Nada! Why is it saying email account ceased? I don’t have access to the account but luckily I’ve managed to put my gmail email as a backup.. that was a process in itself. Im hoping with the title of this Email ceased it will be added to the message board for others to easily find.&nbsp;</P> Wed, 24 Jan 2024 18:18:36 GMT Gfleming101 2024-01-24T18:18:36Z https://community.bt.com/t5/General-email-queries/Re-Email-ceased/m-p/2343333#M109373 <P>Hit there. Regarding logging into the endless loop at the sign in page for emails and also the BT email app. Both of these I cannot log into. Absolutely fine for over ten years then one day a few weeks ago have no access. I am entering all of the correct log in details. I’ll repeat this I am entering all correct log in details. All of my bills etc are connected to the account that I’m trying to log into. Under the products page only a landline shows up.. no option for email. I’ve been trying to get into this account for weeks now without success , been through hundreds of pages of threads related to it. With the app I’ve tried POP settings, IMAP settings everything suggested. Change the port number.. yadda yadda.. nothing. Nowt . Nada! Why is it saying email account ceased? I don’t have access to the account but luckily I’ve managed to put my gmail email as a backup.. that was a process in itself. Im hoping with the title of this Email ceased it will be added to the message board for others to easily find.&nbsp;</P> Wed, 24 Jan 2024 18:18:36 GMT https://community.bt.com/t5/General-email-queries/Re-Email-ceased/m-p/2343333#M109373 Gfleming101 2024-01-24T18:18:36Z https://community.bt.com/t5/General-email-queries/Re-Email-ceased/m-p/2343334#M109374 <P>Are you a current BT Broadband customer or are you paying for your email through a BT Premium email account?</P> <P>See link</P> <P><A href="https://www.bt.com/help/email/why-has-my-bt-email-address-been-suspended-or-deleted-#:~:text=Log%20into%20My%20BT%20using,account%20was%20suspended%20or%20deleted)." target="_blank">Why has my email address been suspended or deleted? | BT Help</A></P> Wed, 24 Jan 2024 18:35:25 GMT https://community.bt.com/t5/General-email-queries/Re-Email-ceased/m-p/2343334#M109374 gg30340 2024-01-24T18:35:25Z