This topic

Re: Email

eph19 — Mon, 29 Jan 2024 11:52:19 GMT

Welcome to the club! This is my 9th day with no emails. Customer service is non existant. I was told 24-48 hours to remove the 2 step authentication flag which is preventing access. Then I was told 7-10 days. REALLY??? This is the 3rd time it's happened in 3 months.BT Doesn't give a SCHITT

Re: Email

NeilO — Mon, 29 Jan 2024 12:27:21 GMT

Hi @eph19 I'm sorry you're having problems accessing your emails. I'll send you a private message so you can contact us with your info and we'll be happy to help.

Thanks

Neil

Re: Email

eph19 — Tue, 30 Jan 2024 00:03:28 GMT

I've replied but am very sceptical as others on this forum have previously replied but it's not been sorted

Re: Email

DavidM — Tue, 30 Jan 2024 13:47:29 GMT

Thanks for sending over the details @eph19

I'll pick this up. In the meantime does @gg30340 advice on Solved: How to delete my two step authentication - BT Community help?

Cheers

David