This topic

Email - new one glitchy as hell!

Bettje — Sun, 04 Feb 2024 10:08:55 GMT

I've been put on the new email. Three main issues.

- I can't do a reply without it breaking up sentences and/or returning to the beginning. It's like typing on an early Amstrad:)

- How do I change the default typeface and font size permanently to my preferences?

- Far left of screen taking up too much space (search, inbox, drafts etc) I have to manually shrink it every time

Thanks for any advice

Re: Email - new one glitchy as hell!

gg30340 — Sun, 04 Feb 2024 11:13:56 GMT

@Bettje wrote:

I've been put on the new email. Three main issues.

- I can't do a reply without it breaking up sentences and/or returning to the beginning. It's like typing on an early Amstrad:) This is a known problem that BT email team are apparently working on.

- How do I change the default typeface and font size permanently to my preferences? At present you can't change it . That may change if BT get around to issuing an update to fix the many problems they have.

- Far left of screen taking up too much space (search, inbox, drafts etc) I have to manually shrink it every time As above answer.

Thanks for any advice

Re: Email - new one glitchy as hell!

Bettje — Sun, 04 Feb 2024 17:18:37 GMT

Thanks for responding. Unfortunately, I need to keep my (currently rubbishly functioning) BT email address for the time being. Is there a way of hooking it into a gmail address to get the functionality?

Re: Email - new one glitchy as hell!

licquorice — Sun, 04 Feb 2024 17:27:26 GMT

You don't need to do that. Just stop using webmail and use a mail client instead. Try the free Thunderbird

Re: Email - new one glitchy as hell!

Bettje — Sun, 04 Feb 2024 17:45:48 GMT

Thanks. Wasn't sure of difference between webmail and client. Just Googled. Whole new world. I switch between devices. Would I have to use mail client on all of them?

Re: Email - new one glitchy as hell!

licquorice — Sun, 04 Feb 2024 17:50:04 GMT

No, you can mix and match. As long as any client is configured as IMAP, all devices will stay in sync.

You can use different clients on laptop and mobile and webmail all at the same time.

You can also configure multiple email accounts from multiple providers all in the same place in Thunderbird

Re: Email - new one glitchy as hell!

Bettje — Sun, 04 Feb 2024 17:53:30 GMT

Blimey! Who knew. Well I didn't:) And I can keep this boggart of a BT address?

Re: Email - new one glitchy as hell!

licquorice — Sun, 04 Feb 2024 17:56:46 GMT

Yes, indeed you can