This topic

sending emails after resetting account and password

Berni70 — Fri, 23 Feb 2024 16:35:45 GMT

My BT email was hacked yesterday and the account was locked. I have successfully reset the password and am now receiving emails again but I am unable to send anything. I don't receive any error message but the emails just sit in the Outbox unsent. Any suggestions?

Re: sending emails after resetting account and password

gg30340 — Fri, 23 Feb 2024 21:44:41 GMT

Are you a BT Broadband customer or using a BT Premium email account?

Re: sending emails after resetting account and password

Berni70 — Sat, 24 Feb 2024 04:23:36 GMT

Bt premium

Re: sending emails after resetting account and password

Berni70 — Sat, 24 Feb 2024 04:26:05 GMT

It has now self corrected on the pc but unable to send on iphone. Have tried deleting account and re downloading, switching all kn and off etc, even phone software update bjt no luck. They are recejved kk but will not send.