https://community.bt.com/t5/General-email-queries/Receiving-another-users-emails/m-p/2350833#M110957 <P>two users can't have same email address more likely the senders have the email address of their customer incorrectly entered on their system.&nbsp; you could block the senders domain so you don't receive emails if they are not responding to your request to alter their records</P> Sat, 24 Feb 2024 12:19:34 GMT imjolly 2024-02-24T12:19:34Z https://community.bt.com/t5/General-email-queries/Receiving-another-users-emails/m-p/2350828#M110956 <P>I have been receiving someone else's emails for a while now, I have asked the senders to stop sending the emails to my wife's account but it appears that BT have allowed two users to have the same email address.</P><P>Please can someone advise on how we can sort this out.</P> Sat, 24 Feb 2024 12:09:45 GMT https://community.bt.com/t5/General-email-queries/Receiving-another-users-emails/m-p/2350828#M110956 munkieman 2024-02-24T12:09:45Z https://community.bt.com/t5/General-email-queries/Receiving-another-users-emails/m-p/2350833#M110957 <P>two users can't have same email address more likely the senders have the email address of their customer incorrectly entered on their system.&nbsp; you could block the senders domain so you don't receive emails if they are not responding to your request to alter their records</P> Sat, 24 Feb 2024 12:19:34 GMT https://community.bt.com/t5/General-email-queries/Receiving-another-users-emails/m-p/2350833#M110957 imjolly 2024-02-24T12:19:34Z