https://community.bt.com/t5/General-email-queries/An-unexpected-error-has-occurred/m-p/2352587#M111282 <P>A little while ago I started to move emails between folders on the web version of BT Mail. Many emails were moved successfuly. Howver, after a while I noted that emails had registered against a folder but could not be seen.</P><P>The folder showed "an unexpected error has occurred".</P><P>Thus I have a folder titled "Mums's funeral" showing 214 emails when hovering over it with 2 unread. But clicking on the name yiedls the error message. I have logged off, logged on, cleared cache and history etc but the error remains. I have several folders showing the same but the majority of folders (I have about 50 folders) are working fine.</P><P>Is there a fix to gain access to the erroneous folder messages?</P><P>&nbsp;</P><P>&nbsp;</P> Sun, 03 Mar 2024 15:29:30 GMT JinKent 2024-03-03T15:29:30Z https://community.bt.com/t5/General-email-queries/An-unexpected-error-has-occurred/m-p/2352587#M111282 <P>A little while ago I started to move emails between folders on the web version of BT Mail. Many emails were moved successfuly. Howver, after a while I noted that emails had registered against a folder but could not be seen.</P><P>The folder showed "an unexpected error has occurred".</P><P>Thus I have a folder titled "Mums's funeral" showing 214 emails when hovering over it with 2 unread. But clicking on the name yiedls the error message. I have logged off, logged on, cleared cache and history etc but the error remains. I have several folders showing the same but the majority of folders (I have about 50 folders) are working fine.</P><P>Is there a fix to gain access to the erroneous folder messages?</P><P>&nbsp;</P><P>&nbsp;</P> Sun, 03 Mar 2024 15:29:30 GMT https://community.bt.com/t5/General-email-queries/An-unexpected-error-has-occurred/m-p/2352587#M111282 JinKent 2024-03-03T15:29:30Z