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Saf senders

caravan1234 — Sun, 03 Mar 2024 20:07:56 GMT

Hello...Can anyone help please......I have my "safe senders" switched on, but today I had nearly 40 spam emails, why is this happening and how can I stop it

Many thanks

Richard

Re: Saf senders

gg30340 — Sun, 03 Mar 2024 20:23:13 GMT

"Safe senders" is where you add an email address that you do not want to be treated as spam or where the sender is having a problem getting their emails received by your email account.

It is not there to stop spam. All you can do with spam is to mark it as spam and delete it. The BT spam filters will eventually catch up or the spammer will move onto some other email account.

Do not respond to the spam email or click on "unsubscribe" or click on any links within the email.

See link

How to deal with spam in BT Email | BT Help

Re: Saf senders

caravan1234 — Sun, 03 Mar 2024 21:10:04 GMT

Many thanks for the reply,