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The new webmail gets worse every day!

turnerduncan — Fri, 08 Mar 2024 10:50:55 GMT

Getting slower by the day and now not showing images in any emails - How have you managed to release such a terrible product?

Re: The new webmail gets worse every day!

markfairbrass — Fri, 08 Mar 2024 12:00:44 GMT

What a disgraceful situation. From reading all the previous comments on the new email software. How can such a huge organization produce something so bad? Its like it was updated by a teenager in their bedroom. Come on BT give us something that works. And give progress reports on what you are doing so we know how long we must put up with this nonsense.

Re: The new webmail gets worse every day!

Andrew09 — Wed, 20 Mar 2024 15:38:48 GMT

Agree. Now I'm getting the cursor randomly going back to the start when I'm in mid message. How can I fix this?

Re: The new webmail gets worse every day!

Andrew09 — Wed, 20 Mar 2024 15:39:58 GMT

Please let me know when you find any answers. The cursor is now jumping about all over the place when typing - it's so frustrating.

Re: The new webmail gets worse every day!

licquorice — Wed, 20 Mar 2024 16:32:19 GMT

There is an extremely simple answer to all the email problems. Just download and use a free mail client such as Thunderbird (https://www.thunderbird.net/en-GB/) or EmClient (https://www.emclient.com/) to access your emails rather than a browser.

Re: The new webmail gets worse every day!

chrisjp — Wed, 20 Mar 2024 16:44:30 GMT

Yes, I've just taken this advice an installed Thunderbird. Putting in my btinternet address and password, my account was immediately found and all my stored emails quickly downloaded. I now have a very usable email interface and I don't have to login every time I want to look at my emails. I just open Thunderbird and it's all there.
What's not to like?

Re: The new webmail gets worse every day!

Carlusha — Wed, 20 Mar 2024 16:56:27 GMT

@chrisjpwrote:
Yes, I've just taken this advice an installed Thunderbird. Putting in my btinternet address and password, my account was immediately found and all my stored emails quickly downloaded. I now have a very usable email interface and I don't have to login every time I want to look at my emails. I just open Thunderbird and it's all there.
What's not to like?

Quite! @licquorice provided this suggestion some years ago and I agree, for me, it was the perfect solution although, for in my case, I lost access to Windows Outlook.

Just a note in case you haven't realised yet - you can add all your BT email accounts and any others such as GMAIL. They all work without problem and yes, you don't need to login for those either.