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BT login AUTOFILL

AlanC4 — Fri, 15 Mar 2024 12:56:55 GMT

This new style BT login dose NOT Autofill email address from list of email logins. I have checked that autofill is set okay in the browser correctly. It autofill's everywhere in Microsoft edge without problem, just BT. Why?

Re: BT login AUTOFILL

gg30340 — Fri, 15 Mar 2024 14:49:31 GMT

The autofill is a function of your browser and not a BT function.

You will most likely need to repopulate the autofill as the page is a different address from the previous one. If your browser's autofill is turned on it should give you the option to save/remember it.

Re: BT login AUTOFILL

AlanC4 — Wed, 20 Mar 2024 09:40:59 GMT

It was a pain in the backside, the new version login of BT email was okay, until I logged back in and it had disappeared, but on pressing enter it just produced the password, not the login name. I gave up in the end, and just carried on with the login I had been using. I have no problems elsewhere with login and password entries, they are all perfect, but not BT.

Re: BT login AUTOFILL

gg30340 — Wed, 20 Mar 2024 14:15:01 GMT

As I said, the "new" email log on page is a different address from the old one so it needs to be re populated.

As it would appear that the browser has not automatically offered to save your details you will need to go into your browser's settings and find the stored passwords. Look for the BT one that has stored your username and password and delete it.

When you next log on you should be offered the chance to "re-save" it

Re: BT login AUTOFILL

AlanC4 — Wed, 20 Mar 2024 14:50:39 GMT

Just made sure it saved it - did not offer to save, so should be okay.