https://community.bt.com/t5/General-email-queries/Email-passcode/m-p/2357642#M112203 <P>BT send the email passcode to the recovery email address or text number they have on record in your profile under "Contact Details" in your MyBT.</P> <P>If you did not populate that with an alternative email address or a text or phone number then most likely the default is to send it to an email address that is on record.</P> <P>You could try using a browser with your correct log on details.</P> <P><A title="BTMail" href="https://prod-btemailauth.bt.com/81522fe7-47cf-4713-bdb7-b6f7bfe421a6/b2c_1a_rpbt_signin/oauth2/v2.0/authorize?client_id=bf4e9e5e-0d73-46b3-ad02-06f335bd5105&amp;scope=bf4e9e5e-0d73-46b3-ad02-06f335bd5105%20openid%20profile%20offline_access&amp;redirect_uri=https://email.bt.com/mail/saf/sso.jsp&amp;response_type=code&amp;state=ug1bM1eM0LpP9gWeOef" target="_blank" rel="noopener">BTMail</A>&nbsp;</P> Fri, 22 Mar 2024 13:12:43 GMT gg30340 2024-03-22T13:12:43Z https://community.bt.com/t5/General-email-queries/Email-passcode/m-p/2357640#M112202 <P>Trying to login in to BT email App, as it’s the only access I have to BT email. So BT send me a passcode to my BT email account. &nbsp;What is this meant to achieve except I cannot access my emails</P> Fri, 22 Mar 2024 13:05:54 GMT https://community.bt.com/t5/General-email-queries/Email-passcode/m-p/2357640#M112202 erin 2024-03-22T13:05:54Z https://community.bt.com/t5/General-email-queries/Email-passcode/m-p/2357642#M112203 <P>BT send the email passcode to the recovery email address or text number they have on record in your profile under "Contact Details" in your MyBT.</P> <P>If you did not populate that with an alternative email address or a text or phone number then most likely the default is to send it to an email address that is on record.</P> <P>You could try using a browser with your correct log on details.</P> <P><A title="BTMail" href="https://prod-btemailauth.bt.com/81522fe7-47cf-4713-bdb7-b6f7bfe421a6/b2c_1a_rpbt_signin/oauth2/v2.0/authorize?client_id=bf4e9e5e-0d73-46b3-ad02-06f335bd5105&amp;scope=bf4e9e5e-0d73-46b3-ad02-06f335bd5105%20openid%20profile%20offline_access&amp;redirect_uri=https://email.bt.com/mail/saf/sso.jsp&amp;response_type=code&amp;state=ug1bM1eM0LpP9gWeOef" target="_blank" rel="noopener">BTMail</A>&nbsp;</P> Fri, 22 Mar 2024 13:12:43 GMT https://community.bt.com/t5/General-email-queries/Email-passcode/m-p/2357642#M112203 gg30340 2024-03-22T13:12:43Z