https://community.bt.com/t5/General-email-queries/Logging-on-to-email/m-p/2357662#M112214 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/332827">@adri1</a></SPAN> welcome to the community, you'll need to follow the password reset process <A href="https://my.bt.com/s/apps/appsselfserve/index.html#/forgotlogindetails?srfd=y&amp;view=btmail" target="_blank">Forgot login details (bt.com)</A></P> <P>Thanks</P> <P>Neil</P> Fri, 22 Mar 2024 15:35:53 GMT NeilO 2024-03-22T15:35:53Z https://community.bt.com/t5/General-email-queries/Logging-on-to-email/m-p/2357654#M112213 <P>My account is temporarily locked and has been, not for 20 minutes but over a week. I did have a password problem(my memory) but all remembered now. What is the cure?&nbsp;</P> Fri, 22 Mar 2024 14:25:11 GMT https://community.bt.com/t5/General-email-queries/Logging-on-to-email/m-p/2357654#M112213 adri1 2024-03-22T14:25:11Z https://community.bt.com/t5/General-email-queries/Logging-on-to-email/m-p/2357662#M112214 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/332827">@adri1</a></SPAN> welcome to the community, you'll need to follow the password reset process <A href="https://my.bt.com/s/apps/appsselfserve/index.html#/forgotlogindetails?srfd=y&amp;view=btmail" target="_blank">Forgot login details (bt.com)</A></P> <P>Thanks</P> <P>Neil</P> Fri, 22 Mar 2024 15:35:53 GMT https://community.bt.com/t5/General-email-queries/Logging-on-to-email/m-p/2357662#M112214 NeilO 2024-03-22T15:35:53Z