This topic

Email

Ron90 — Wed, 27 Mar 2024 21:46:58 GMT

I have completely messed up the settings for my email. I cannot open any boxes, there are a load of other problems. This is all of my own doing. I need help. Is there a way of reloading the program. The emails are OK on iPad and mobile, mainly because I haven't played around with it. Is there any way I can stay on BT without going onto GMail? Any help would be appreciated.

Re: Email

infinitywaiter — Thu, 28 Mar 2024 02:32:37 GMT

It would be much better if you state where you are actually using your email and what you did, or your last steps before you say things got mucked up.

Re: Email

Ron90 — Thu, 28 Mar 2024 07:58:49 GMT

I really don’t know, I think I had better get a home visit. I just don’t understand.

Re: Email

infinitywaiter — Sun, 31 Mar 2024 01:38:05 GMT

Have you not got a family member or friend that could help you out here and they could have a look for you.

They might be able to fix the issue that you are having before the need for a home tech expert call or visit.

Whichever you choose, I hope it all gets sorted out for you soon.

Re: Email

gg30340 — Sun, 31 Mar 2024 07:15:42 GMT

How are you accessing your email?

What type of device are you using that you have messed up your email?

Is it with a web browser or are you using an email client or email app similar to what you use on your iPad and phone?

Is your other post

https://community.bt.com/t5/The-Lounge/Thank-you/m-p/2358809#M29003

regarding this problem and if do you no longer require any assistance from forum members?