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BT Basic email

exfordy — Thu, 28 Mar 2024 13:49:31 GMT

BT basic email? We are soon to change our broadband supplier from BT. I understand that we can keep basic email with our BT email addresses free of charge or can keep our current email (which BT call 'Premium email') for £7.50 each per month.
BT state on their web site you can, with Premium, ...keep your email with all the same features... They do not say what features you lose if you drop to Basic BT mail. Does anyone know? Creating and keeping existing folders? Forwarding mails?...

Re: BT Basic email

gg30340 — Thu, 28 Mar 2024 17:21:07 GMT

You can only uae BTMail Basic with a web browser not with an email client or email app. You can keep the email addresses you have but you can not set up any new email addresses.

Re: BT Basic email

exfordy — Thu, 28 Mar 2024 18:56:39 GMT

Thanks. We are a totally Apple household and I can see BT mail and Google mail on Apple Mail now so would that be the way tyo continue?

Re: BT Basic email

licquorice — Thu, 28 Mar 2024 18:59:40 GMT

No, as already stated, basic mail is only available as webmail not via a mail app.