https://community.bt.com/t5/General-email-queries/Email-hacked/m-p/2378842#M113243 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/334836">@Carol224</a></SPAN>,</P> <P>Thank you for posting and welcome to the Community. If your email was hacked yesterday it sounds like the hackers were able to change the email address that the verification code is sent. If you send me your details, I can secure your email and investigate this. I&nbsp;have sent you a private message with instructions on how to contact the team.&nbsp; You can access your messages via the envelope icon at the top right of the screen, or click on this link,&nbsp;<A href="https://community.bt.com/t5/notes/privatenotespage" target="_blank"><U>Private messages</U></A></P> <P>Thanks,</P> <P>Paddy</P> Sun, 21 Apr 2024 14:55:11 GMT PaddyB 2024-04-21T14:55:11Z https://community.bt.com/t5/General-email-queries/Email-hacked/m-p/2378735#M113227 <P>Yesterday I was hacked but thought I had sorted it last night. Today password error and BT sending verify code to email address that is not mine.&nbsp;</P> Sun, 21 Apr 2024 06:23:23 GMT https://community.bt.com/t5/General-email-queries/Email-hacked/m-p/2378735#M113227 Carol224 2024-04-21T06:23:23Z https://community.bt.com/t5/General-email-queries/Email-hacked/m-p/2378842#M113243 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/334836">@Carol224</a></SPAN>,</P> <P>Thank you for posting and welcome to the Community. If your email was hacked yesterday it sounds like the hackers were able to change the email address that the verification code is sent. If you send me your details, I can secure your email and investigate this. I&nbsp;have sent you a private message with instructions on how to contact the team.&nbsp; You can access your messages via the envelope icon at the top right of the screen, or click on this link,&nbsp;<A href="https://community.bt.com/t5/notes/privatenotespage" target="_blank"><U>Private messages</U></A></P> <P>Thanks,</P> <P>Paddy</P> Sun, 21 Apr 2024 14:55:11 GMT https://community.bt.com/t5/General-email-queries/Email-hacked/m-p/2378842#M113243 PaddyB 2024-04-21T14:55:11Z