This topic

Unread emails

Bert4545 — Thu, 14 Mar 2024 22:55:52 GMT

I have 1562 unread emails in my Inbox. Years ago, I seem to remember the unread emails being separated from the read emails, but now they are not. I am sure that 99% of the unread emails are old advertisements, but there could be an important one or two among them. How can I get all my unread emails on the screen at once, so that I can delete most of them, and open the couple that might be important? Thanks.

Re: Unread emails

gg30340 — Thu, 14 Mar 2024 23:27:05 GMT

Log on to your email account and you can sort them into read and unread by clicking on the three bar upside down triangle icon at the right hand side of the email list.

Re: Unread emails

mar5kmozart — Wed, 24 Apr 2024 14:43:56 GMT

There is no upside down triangle on my screen. I'm using a PC

Re: Unread emails

gg30340 — Wed, 24 Apr 2024 15:28:03 GMT

So do I and it is there in the menu bar just above the list of emails.

What browser are you using?

If you are using a preview pane try sellecting no preview in the View button on the right hand side.

Re: Unread emails

mar5kmozart — Wed, 24 Apr 2024 15:44:02 GMT

Thanks for replying

I'm using Chrome

No preview pane

Re: Unread emails

gg30340 — Wed, 24 Apr 2024 16:04:45 GMT

Just checked on Chrome , Edge and Firefox. All as per this:-

Re: Unread emails

mar5kmozart — Wed, 24 Apr 2024 16:09:58 GMT

OK - we're getting somewhere - I don't have that white bar between the two grey ones. Trying to find if I've hidden it

Re: Unread emails

mar5kmozart — Wed, 24 Apr 2024 16:14:39 GMT

No - can't find a setting - this is what my headers look like

Re: Unread emails

gg30340 — Wed, 24 Apr 2024 16:31:46 GMT

There is no setting that you can change to alter the menu bars.

Have you tried a different browser to see if it is a browser problem?

Re: Unread emails

mar5kmozart — Wed, 24 Apr 2024 16:33:55 GMT

I've tried Opera and Firefox - both the same

Re: Unread emails

gg30340 — Wed, 24 Apr 2024 18:09:31 GMT

I have no idea why your webmail is not showing that on all the browsers. It would tend to indicate an issue with your email account.

I have notified the moderators of the forum about your problem. Once they have read this they may be able to help. They will advise you by posting on this thread.

Re: Unread emails

NeilO — Wed, 24 Apr 2024 19:06:36 GMT

@mar5kmozart I think you're on the older version of webmail. If you change view to right, do you get the two sorting icons beside your search bar?

Neil

Re: Unread emails

mar5kmozart — Thu, 25 Apr 2024 07:09:25 GMT

I do!

Re: Unread emails

gg30340 — Thu, 25 Apr 2024 07:16:54 GMT

Ah.. it would appear you have not been migrated yet.

From memory to sort the emails out just click on the arrow you see.

Re: Unread emails

mar5kmozart — Thu, 25 Apr 2024 08:19:38 GMT

OK - I've got a work-round until I'm migrated. Thanks for your help

Re: Unread emails

NeilO — Thu, 25 Apr 2024 11:39:32 GMT

@mar5kmozart I'm glad you got sorted

Neil