This topic

Authenticating

sallygordonsalg — Thu, 25 Apr 2024 16:06:24 GMT

Hello, I have the BT email app on my iPhone 12. When I go into my emails first thing there is an authenticating message that just goes round & round for ages. It takes about 30 minutes before I can actually read my emails. Is there any way that I can turn-off the authenticating message. Any help will be much appreciated.

Re: Authenticating

licquorice — Thu, 25 Apr 2024 16:11:02 GMT

Uninstall the BT app and use the native iPhone email app.

Re: Authenticating

gg30340 — Thu, 25 Apr 2024 16:12:25 GMT

Try using a decent email app. The BTMail app is pretty poor.

Try the Mail email app that comes with the iPhone.

Re: Authenticating

sallygordonsalg — Thu, 25 Apr 2024 16:24:13 GMT

Yes, I agree - the BT mail app is poor!

Re: Authenticating

sallygordonsalg — Thu, 25 Apr 2024 16:32:32 GMT

Many thanks - I've just done what you suggested.

Re: Authenticating

PETER_DANT — Sun, 19 Jan 2025 11:42:09 GMT

Not very helpful but true !

Re: Authenticating

PETER_DANT — Sun, 19 Jan 2025 11:43:57 GMT

Are you referring to Apples @iCloud.com ?