This topic

subject line missing from email

MRANGRY46 — Sun, 12 May 2024 09:47:03 GMT

Switched Probook on this morning, went to send a BT email but the subject line is missing.

Can't find it anywhere

Any clues?

Re: subject line missing from email

MRANGRY46 — Mon, 13 May 2024 07:45:19 GMT

Follow up to this.

I use Opera browser, if i reset browser subject line re-appears, switching off some of Opera parameters after that subject line disapears again, not sure which one, Opera should not affect my BT email i would have thought.

Any thoughts?

Re: subject line missing from email

PeterE17 — Mon, 13 May 2024 09:55:52 GMT

@MRANGRY46

Let's assume you've deleted all your BT cookies so there's nothing old and in the way to cause this problem.

You might have to consider downloading a different browser to see if the problem lies with Opera. I don't like suggesting people move out of their comfort zone but it's the only one of the factors (or variables) that you can control.

Re: subject line missing from email

MRANGRY46 — Mon, 13 May 2024 15:21:37 GMT

It is fine on Chrome.

What i have found is the Adblock+ seems to be causing the problem, switch it off and the subject line comes back, switch it back on and the subject line disappears.

This is a brand new instal on a new laptop.

Re: subject line missing from email

gg30340 — Mon, 13 May 2024 20:00:54 GMT

Have a look at this in case it is blocking something from displaying.

How can I see what AdBlock is blocking, hiding, and allowlisting? – AdBlock (getadblock.com)

Re: subject line missing from email

MRANGRY46 — Tue, 14 May 2024 06:53:29 GMT

Thanks for that.

I am using Opera browser, however i did find BT entered three times in Adblock plus my filters, i did not put them there, cleared these down now BT email seems to be working correctly.

Thanks