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Email log in

rosita27 — Fri, 17 May 2024 02:29:21 GMT

I am unable to log in to my emails. Msg says can’t recognise username or password. Then it just loops round when I try to rese.

NeilO — Fri, 17 May 2024 10:41:26 GMT

Hi @rosita27 how are you trying to access your emails? Do you use an email app or client?

Have you tried logging in at www.bt.com/email

Thanks

Neil

rosita27 — Wed, 22 May 2024 04:18:02 GMT

I use an email app.

DavidM — Wed, 22 May 2024 08:30:57 GMT

Thanks for getting back @rosita27

Have you tried wemail on the link @NeilO has posted?

Cheers

David

rosita27 — Mon, 27 May 2024 05:26:31 GMT

Via app