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Re: BT Webmail Feedback v2 (post 16th April release)

rolluprob — Mon, 03 Jun 2024 10:09:54 GMT

I tried using MS Outlook application instead of via a browser and it was no better. Painfully slow and not synching up with the BT Mail app or BT web-based mails. And let's face it, if Gmail, Yahoo, and Hotmail work fine on a browser, why can't BT achieve this?

Re: BT Webmail Feedback v2 (post 16th April release)

licquorice — Mon, 03 Jun 2024 10:24:44 GMT

I suspect you configured Outlook as POP3 rather than IMAP.

Outlook 2010 works just fine for me.

Re: BT Webmail Feedback v2 (post 16th April release)

rolluprob — Mon, 03 Jun 2024 10:28:45 GMT

No, I followed the instructions for IMAP.
I could try another email client. Are you saying all the browser- based issues aren't present with Outlook 2010?

Re: BT Webmail Feedback v2 (post 16th April release)

licquorice — Mon, 03 Jun 2024 10:31:34 GMT

Of course not, it is the web GUI that is the problem, not the mail service.

Try Thunderbird or EmClient.

Re: BT Webmail Feedback v2 (post 16th April release)

rolluprob — Mon, 03 Jun 2024 10:48:21 GMT

Ah yes - of course the App uses the same mail service and that appears to be working as normal. I'll try another email client at some point then, and report back.