This topic

Add BT email to iOS Mail - Stuck in a loop

DazJames — Thu, 06 Jun 2024 10:09:20 GMT

Hi,

I deleted my BT email from my iPhone 14 SE, then I re-added but now I can't. The process goes like this:

- Tap Settings->Mail->Yahoo!

-Presented with "Sign In" screen, I enter my email address -> Next

- Presented with "Prove your not a Robot", I click the checkbox

- Presented with "Select all cars", I select all cars I see and tap Verify

- And this is the kicker, I'm presented with a next screen "Enter Verification Code. You'll get an email in 'myactual_email_address' if it's linked to your account". Well, it is my account - it's not linked. I do NOT get a verification code to that email address (I've signed in online to check). On that page is "Try sending another way". If I click that I get another screen telling me "Too Many Attempts".

I did some investigation a few days ago and found it could be an incorrect password and a 24 hour timer sets off. I've left it multiple times, way more than 24 hours. I never get the option to my enter my password - I just get this weird loop. And I NEVER get a code.

I signed into my email online through a browser and input a secondary account hoping that might help, but it didn't.

I've done the usual, restarted the phone, signed out of iCloud.

Can anyone shed light this mystery ?

Thanks,

Re: Add BT email to iOS Mail - Stuck in a loop

licquorice — Thu, 06 Jun 2024 10:21:23 GMT

Why are selecting Yahoo?

Re: Add BT email to iOS Mail - Stuck in a loop

DazJames — Thu, 06 Jun 2024 10:24:17 GMT

I thought that's what it was.

The options presented to me on Add Account are

iCloud

Microsoft Exchange

Google

Yahoo!

AOL

Outlook

Other

Is not Yahoo ?

Re: Add BT email to iOS Mail - Stuck in a loop

Carlusha — Thu, 06 Jun 2024 10:26:55 GMT

@DazJameswrote:
I
Other

Try that option and then follow through, setting up your BT email.

Re: Add BT email to iOS Mail - Stuck in a loop

licquorice — Thu, 06 Jun 2024 10:29:31 GMT

It hasn't been Yahoo for years, as @Carlusha says, you need to select 'other'

Re: Add BT email to iOS Mail - Stuck in a loop

DazJames — Thu, 06 Jun 2024 10:35:08 GMT

I restored my iPhone 7 onto a new iPhone SE and that gap is quite a number of years.

Got it working. Not sure why I didn't think of that, got stuck in a loop myself.

Thanks for your help everyone.

Re: Add BT email to iOS Mail - Stuck in a loop

Carlusha — Thu, 06 Jun 2024 10:37:48 GMT

@DazJames It's been 10 years since BT began the process of severing Yahoo links.

BT / Yahoo email