https://community.bt.com/t5/General-email-queries/emails-not-being-received/m-p/2388699#M114613 <P>Has anyone had problems not receiving emails?</P><P>I have had major problems in the last few days with some emails not being received.</P><P>I sent an email to 10 people with a Word and Excel attachment.</P><P>I suspect these recipients may have used a 'reply' or 'reply all' which may, possibly , be the cause.</P><P>I have received other, simple, emails as normal.</P><P>The recent&nbsp; (2 months ish) change to a new version of BTMail may be the problem as it is so error ridden with very poor usability. 'don't fix if not broken' is an excellent maxim to follow.&nbsp;My wife is not having problems using the old version.</P><P>They are not going into spam and are not in my 'ignore' list.</P> Wed, 12 Jun 2024 15:06:15 GMT AlanF49 2024-06-12T15:06:15Z https://community.bt.com/t5/General-email-queries/emails-not-being-received/m-p/2388699#M114613 <P>Has anyone had problems not receiving emails?</P><P>I have had major problems in the last few days with some emails not being received.</P><P>I sent an email to 10 people with a Word and Excel attachment.</P><P>I suspect these recipients may have used a 'reply' or 'reply all' which may, possibly , be the cause.</P><P>I have received other, simple, emails as normal.</P><P>The recent&nbsp; (2 months ish) change to a new version of BTMail may be the problem as it is so error ridden with very poor usability. 'don't fix if not broken' is an excellent maxim to follow.&nbsp;My wife is not having problems using the old version.</P><P>They are not going into spam and are not in my 'ignore' list.</P> Wed, 12 Jun 2024 15:06:15 GMT https://community.bt.com/t5/General-email-queries/emails-not-being-received/m-p/2388699#M114613 AlanF49 2024-06-12T15:06:15Z