This topic

Re: Managing BT Email now migrated to EE

grim24 — Thu, 13 Jun 2024 09:07:25 GMT

@NeilO Hi

Please could you send me the fix for this problem also.

I have the exact same issues since migrating to EE.

Many Thanks

Re: Managing BT Email now migrated to EE

Keith_Beddoe — Thu, 13 Jun 2024 10:19:30 GMT

@grim24

I'd recommend calling or messaging the technical support team on this link Fix email | BT Help

They should be able to fix this.

See this post

https://community.bt.com/t5/Email/Re-Managing-BT-Email-now-migrated-to-EE/m-p/2388622#M114597

Re: Managing BT Email now migrated to EE

grim24 — Wed, 19 Jun 2024 09:07:25 GMT

Thankyou,
BT Tech Support resolved this issue by moving my Email management from my new EE account number back to my original BT account. The manage Email option is now available under my original BT account on MyBT.