https://community.bt.com/t5/General-email-queries/Email-nightmare/m-p/2390394#M114848 <P>Hello, I think I've been hacked and can't get any help from the phone number as I'm unable to generate a 6 digit passcode. I haven't had any emails and when I try to reset my account, my name isn't recognised. Is there a number I can call or something I can do?</P> Fri, 21 Jun 2024 19:13:15 GMT Winkie 2024-06-21T19:13:15Z https://community.bt.com/t5/General-email-queries/Email-nightmare/m-p/2390394#M114848 <P>Hello, I think I've been hacked and can't get any help from the phone number as I'm unable to generate a 6 digit passcode. I haven't had any emails and when I try to reset my account, my name isn't recognised. Is there a number I can call or something I can do?</P> Fri, 21 Jun 2024 19:13:15 GMT https://community.bt.com/t5/General-email-queries/Email-nightmare/m-p/2390394#M114848 Winkie 2024-06-21T19:13:15Z https://community.bt.com/t5/General-email-queries/Email-nightmare/m-p/2390408#M114854 <P>Are you able to log onto your email account?</P> <P>If you can not call or contact BT 0330. 1234.150 who should be able to reset your password.</P> <P><A href="https://www.bt.com/help/contact-bt/technical-support/email" target="_blank">Fix email | BT Help</A></P> <P>If you have been hacked you should have a look at the following link and sub-links.</P> <P><A href="https://www.bt.com/help/email/email-security/how-can-i-tell-if-my-email-account-is-no-longer-secure" target="_blank">How can I tell if my email account is no longer secure? | BT Help</A></P> Fri, 21 Jun 2024 20:50:14 GMT https://community.bt.com/t5/General-email-queries/Email-nightmare/m-p/2390408#M114854 gg30340 2024-06-21T20:50:14Z https://community.bt.com/t5/General-email-queries/Email-nightmare/m-p/2390877#M114951 <P>Thank you, this really helped.</P> Mon, 24 Jun 2024 14:34:20 GMT https://community.bt.com/t5/General-email-queries/Email-nightmare/m-p/2390877#M114951 Winkie 2024-06-24T14:34:20Z