This topic https://community.bt.com/t5/General-email-queries/My-emails-are-self-deleting-once-they-are-14-days-old-How-do-I/m-p/2392020#M115141 <P>Whatever app you use to read your mail on your phone.</P> Mon, 01 Jul 2024 11:04:23 GMT licquorice 2024-07-01T11:04:23Z My emails are self deleting once they are 14 days old. How do I stop my webmail account doing this? https://community.bt.com/t5/General-email-queries/My-emails-are-self-deleting-once-they-are-14-days-old-How-do-I/m-p/2391940#M115125 Mon, 01 Jul 2024 07:07:22 GMT https://community.bt.com/t5/General-email-queries/My-emails-are-self-deleting-once-they-are-14-days-old-How-do-I/m-p/2391940#M115125 ejatkins 2024-07-01T07:07:22Z Re: My emails are self deleting once they are 14 days old. How do I stop my webmail account doing t https://community.bt.com/t5/General-email-queries/My-emails-are-self-deleting-once-they-are-14-days-old-How-do-I/m-p/2391948#M115128 <P>Do you also have a smartphone app which is possibly set to delete mails after 14 days?</P> Mon, 01 Jul 2024 07:45:26 GMT https://community.bt.com/t5/General-email-queries/My-emails-are-self-deleting-once-they-are-14-days-old-How-do-I/m-p/2391948#M115128 licquorice 2024-07-01T07:45:26Z Re: My emails are self deleting once they are 14 days old. How do I stop my webmail account doing t https://community.bt.com/t5/General-email-queries/My-emails-are-self-deleting-once-they-are-14-days-old-How-do-I/m-p/2392010#M115139 <P>Not that I can see.&nbsp; What app might it be?</P><P>&nbsp;</P> Mon, 01 Jul 2024 10:48:32 GMT https://community.bt.com/t5/General-email-queries/My-emails-are-self-deleting-once-they-are-14-days-old-How-do-I/m-p/2392010#M115139 ejatkins 2024-07-01T10:48:32Z Re: My emails are self deleting once they are 14 days old. How do I stop my webmail account doing t https://community.bt.com/t5/General-email-queries/My-emails-are-self-deleting-once-they-are-14-days-old-How-do-I/m-p/2392020#M115141 <P>Whatever app you use to read your mail on your phone.</P> Mon, 01 Jul 2024 11:04:23 GMT https://community.bt.com/t5/General-email-queries/My-emails-are-self-deleting-once-they-are-14-days-old-How-do-I/m-p/2392020#M115141 licquorice 2024-07-01T11:04:23Z Re: My emails are self deleting once they are 14 days old. How do I stop my webmail account doing t https://community.bt.com/t5/General-email-queries/My-emails-are-self-deleting-once-they-are-14-days-old-How-do-I/m-p/2392035#M115143 <P>OK.&nbsp; Can't see anything on there to suggest emails are automatically set to delete after 14 days</P> Mon, 01 Jul 2024 11:36:21 GMT https://community.bt.com/t5/General-email-queries/My-emails-are-self-deleting-once-they-are-14-days-old-How-do-I/m-p/2392035#M115143 ejatkins 2024-07-01T11:36:21Z Re: My emails are self deleting once they are 14 days old. How do I stop my webmail account doing t https://community.bt.com/t5/General-email-queries/My-emails-are-self-deleting-once-they-are-14-days-old-How-do-I/m-p/2392156#M115160 <P>This looks like the same problem as message 413 on the Feedback thread&nbsp;<A href="https://community.bt.com/t5/Email/BT-Webmail-Feedback-v2-post-16th-April-release/td-p/2376642/page/42" target="_blank" rel="noopener">https://community.bt.com/t5/Email/BT-Webmail-Feedback-v2-post-16th-April-release/td-p/2376642/page/42</A>.</P><P>The question is, are the emails being deleted or are they just inaccessible?&nbsp;&nbsp;</P><P>Sadly I don't know the answer.</P> Mon, 01 Jul 2024 19:34:18 GMT https://community.bt.com/t5/General-email-queries/My-emails-are-self-deleting-once-they-are-14-days-old-How-do-I/m-p/2392156#M115160 PeterE17 2024-07-01T19:34:18Z