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Synching

Stubbsony — Fri, 05 Jul 2024 10:02:42 GMT

Hiya just got a new phone but my emails are not showing up but still active on my old phone. Any help would be greatful

Re: Synching

imjolly — Fri, 05 Jul 2024 10:42:39 GMT

if you are using a mail app - BT or separate mail app - have you set up the mail imap account with server information and username and password for mail account it does not appear to have transferred from old phone

Re: Synching

Stubbsony — Sat, 06 Jul 2024 03:24:06 GMT

How would I go about setting this up

Re: Synching

gg30340 — Sat, 06 Jul 2024 18:28:54 GMT

What type of phone are you using, ie is it Android or Apple?

See link for Apple

Add an email account to your iPhone, iPad, or iPod touch - Apple Support (CA)

or for Android

BT Email - Set up BT Mail Account on Android Devices (google.com)

or use the BTMail app which is not the best app on the market.

What is the BT Email app and how do I get it? | BT Help