https://community.bt.com/t5/General-email-queries/Bt-mail-app-does-not-recognise-sign-in-details/m-p/2394366#M115588 <P>Clear cache, install BT mail app for iOS from App Store. Attempt sign in- details not recognised- change password- sign in all ok for a day or 2 then REPEAT REPEAT REPEAT until app freezes.</P><P>REPEAT for several weeks decide I phone faulty return to Apple -no faults- app faulty. What on earth is going on! I have had far intellectually superior humans observe this and all in agreement t I am doing nothing wrong and no setting change happens to make appp faulty.&nbsp;</P> Sun, 14 Jul 2024 21:52:30 GMT LadyLouisa 2024-07-14T21:52:30Z https://community.bt.com/t5/General-email-queries/Bt-mail-app-does-not-recognise-sign-in-details/m-p/2394366#M115588 <P>Clear cache, install BT mail app for iOS from App Store. Attempt sign in- details not recognised- change password- sign in all ok for a day or 2 then REPEAT REPEAT REPEAT until app freezes.</P><P>REPEAT for several weeks decide I phone faulty return to Apple -no faults- app faulty. What on earth is going on! I have had far intellectually superior humans observe this and all in agreement t I am doing nothing wrong and no setting change happens to make appp faulty.&nbsp;</P> Sun, 14 Jul 2024 21:52:30 GMT https://community.bt.com/t5/General-email-queries/Bt-mail-app-does-not-recognise-sign-in-details/m-p/2394366#M115588 LadyLouisa 2024-07-14T21:52:30Z