https://community.bt.com/t5/General-email-queries/BT-email/m-p/2397839#M115955 <P>Thank you.</P> Wed, 31 Jul 2024 17:17:34 GMT rachelvbeginer39 2024-07-31T17:17:34Z https://community.bt.com/t5/General-email-queries/BT-email/m-p/2397827#M115950 <P>I've just moved to EE. My standard BT email has been downgraded to basic. Apparently my BT email should have been transferred to my EE account. Is this right .</P><P>Thank you&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Wed, 31 Jul 2024 16:05:01 GMT https://community.bt.com/t5/General-email-queries/BT-email/m-p/2397827#M115950 rachelvbeginer39 2024-07-31T16:05:01Z https://community.bt.com/t5/General-email-queries/BT-email/m-p/2397835#M115951 <P>Your email should not have been downgraded to BTMail Basic. It stays as a Standard @btinternet account.</P> <P>See link.</P> <P><A href="https://community.bt.com/t5/Email/What-happens-to-my-BT-Email-and-BT-Cloud-if-I-move-from-BT-to/td-p/2330464" target="_blank">What happens to my BT Email and BT Cloud if I move... - BT Community</A></P> <P>You should call BT 0330.1234.150 and report it and have it reinstated to a Standard account.</P> Wed, 31 Jul 2024 16:48:51 GMT https://community.bt.com/t5/General-email-queries/BT-email/m-p/2397835#M115951 gg30340 2024-07-31T16:48:51Z https://community.bt.com/t5/General-email-queries/BT-email/m-p/2397839#M115955 <P>Thank you.</P> Wed, 31 Jul 2024 17:17:34 GMT https://community.bt.com/t5/General-email-queries/BT-email/m-p/2397839#M115955 rachelvbeginer39 2024-07-31T17:17:34Z