https://community.bt.com/t5/General-email-queries/BT-EMAIL/m-p/2400471#M116242 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/324098">@Allsop73</a></SPAN>, &nbsp;if you've moved from BT to EE you should still have the same access you to @btinternet email address. Check out: &nbsp;<A href="https://community.bt.com/t5/Email/What-happens-to-my-BT-Email-and-BT-Cloud-if-I-move-from-BT-to/m-p/2330464" target="_blank">What happens to my BT Email and BT Cloud if I move... - BT Community</A><BR />If you are still unable to access your emails get in touch with the Email Team by calling or using the 'Message now' option on this page: <A href="https://www.bt.com/help/contact-bt/technical-support/email" target="_blank">Fix email | BT Help</A><BR />On the Message now option choose - Existing customer - Technical support - Broadband for the technical help.</P> <P>Cheers</P> <P>John</P> Tue, 13 Aug 2024 18:54:13 GMT JohnC2 2024-08-13T18:54:13Z https://community.bt.com/t5/General-email-queries/BT-EMAIL/m-p/2400441#M116241 <P>We recently changed from BT broadband to EE broadband on BTs ADVICE! &nbsp;So today my bt email account is not working with Microsoft 365 Outlook. I read somewhere that you can only have a BT email account if you have BT broadband is this correct? &nbsp;I thought BT and EE were the same so shouldn’t have thought it would affect email addresses. Thank you</P> Tue, 13 Aug 2024 16:41:24 GMT https://community.bt.com/t5/General-email-queries/BT-EMAIL/m-p/2400441#M116241 Allsop73 2024-08-13T16:41:24Z https://community.bt.com/t5/General-email-queries/BT-EMAIL/m-p/2400471#M116242 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/324098">@Allsop73</a></SPAN>, &nbsp;if you've moved from BT to EE you should still have the same access you to @btinternet email address. Check out: &nbsp;<A href="https://community.bt.com/t5/Email/What-happens-to-my-BT-Email-and-BT-Cloud-if-I-move-from-BT-to/m-p/2330464" target="_blank">What happens to my BT Email and BT Cloud if I move... - BT Community</A><BR />If you are still unable to access your emails get in touch with the Email Team by calling or using the 'Message now' option on this page: <A href="https://www.bt.com/help/contact-bt/technical-support/email" target="_blank">Fix email | BT Help</A><BR />On the Message now option choose - Existing customer - Technical support - Broadband for the technical help.</P> <P>Cheers</P> <P>John</P> Tue, 13 Aug 2024 18:54:13 GMT https://community.bt.com/t5/General-email-queries/BT-EMAIL/m-p/2400471#M116242 JohnC2 2024-08-13T18:54:13Z