https://community.bt.com/t5/General-email-queries/Emails-in-inbox-from-over-a-week-ago-will-not-load/m-p/2400490#M116245 Thanks -it works now.<BR />S Tue, 13 Aug 2024 20:25:43 GMT SharonW1 2024-08-13T20:25:43Z https://community.bt.com/t5/General-email-queries/Emails-in-inbox-from-over-a-week-ago-will-not-load/m-p/2400466#M116239 <P>None of my emails from more than a week ago will not load in my inbox.&nbsp;<BR />Any idea how I can fix this please?&nbsp;</P> Tue, 13 Aug 2024 18:31:01 GMT https://community.bt.com/t5/General-email-queries/Emails-in-inbox-from-over-a-week-ago-will-not-load/m-p/2400466#M116239 SharonW1 2024-08-13T18:31:01Z https://community.bt.com/t5/General-email-queries/Emails-in-inbox-from-over-a-week-ago-will-not-load/m-p/2400482#M116243 <P>Make sure that the "Conversation" View is not active. To do that log onto your BTMail account and click on "View" in the menu bar at the right hand side. Scroll down and Single click "conversation view" to toggle it on or off. </P> <P>When you toggle it on or off you will see the name "Conversation View" change colour from grey to blue when it is turned on.</P> Tue, 13 Aug 2024 19:37:37 GMT https://community.bt.com/t5/General-email-queries/Emails-in-inbox-from-over-a-week-ago-will-not-load/m-p/2400482#M116243 gg30340 2024-08-13T19:37:37Z https://community.bt.com/t5/General-email-queries/Emails-in-inbox-from-over-a-week-ago-will-not-load/m-p/2400490#M116245 Thanks -it works now.<BR />S Tue, 13 Aug 2024 20:25:43 GMT https://community.bt.com/t5/General-email-queries/Emails-in-inbox-from-over-a-week-ago-will-not-load/m-p/2400490#M116245 SharonW1 2024-08-13T20:25:43Z