This topic

Email display name

N66CYM — Wed, 04 Sep 2024 16:06:51 GMT

How do I change my display name in my email account ?

Re: Email display name

licquorice — Wed, 04 Sep 2024 16:18:22 GMT

Depends how you are sending it.

If from webmail, click on your username in the top right corner, select settings, select profile, select edit. Change it to whatever you want displayed then click save. If from a mail app or client, you need to specify which one.

Re: Email display name

N66CYM — Wed, 04 Sep 2024 16:51:45 GMT

Thanks @licquorice in bt webmail and bt app my profile name does not match my display name in the from field when someone receives my emails

Re: Email display name

licquorice — Wed, 04 Sep 2024 17:00:06 GMT

I never use either, but worked for me as a test with webmail.

What name is being displayed for you? Don't post the actual name, just the format.

Re: Email display name

FlowerA — Thu, 31 Oct 2024 23:27:55 GMT

I have same issue, have tried following edit settings etc, but nothing comes up to change.

Re: Email display name

FlowerA — Thu, 31 Oct 2024 23:29:04 GMT

Hi tried this, but can't see any edit option. Have tried in Outlook, webmail and BTmail... help.

Re: Email display name

Chris__S — Fri, 01 Nov 2024 08:44:58 GMT

Hi @FlowerA I'm sorry to hear that you're having trouble changing your display name on your account.

We have a handy web page which gives more information on how to change your display name, just click this link here

Chris S