This topic

What does the following mean?

pk46 — Wed, 18 Sep 2024 12:28:16 GMT

Hi Guys

What does the following mean?

I get that when I click on a short cut to a BT Email account?

Thanks in advance.

TTP Status 404 – Not Found

Type Status Report

Message JSP file [/index-rui.jsp] not found

Description The origin server did not find a current representation for the target resource or is not willing to disclose that one exists.

Apache Tomcat/8.5.85

Re: What does the following mean?

gg30340 — Wed, 18 Sep 2024 12:32:09 GMT

Basically it means that your search engine can not find the web page that you are looking for.

It could be a problem at your end such as you may have a stale short cut. Try the "email" button at the top of this page.

It could also mean there is a problem at the BT end which will no doubt be resolved so keep trying.

Re: What does the following mean?

Manatarms84 — Wed, 18 Sep 2024 13:01:17 GMT

If you are using a favourited page then I would go to the page from fresh and see if that helps. If not then I would clear your browsing history or change your browser.

If that does not fix it it is likely to be an issue at BTs end

Re: What does the following mean?

WSH — Wed, 18 Sep 2024 15:53:58 GMT

400 series errors are on the client-side. (500 are on the server-side).

Re: What does the following mean?

pk46 — Wed, 18 Sep 2024 16:46:01 GMT

Thanks guys.