This topic

why do I get logged off my desktop email system several times a day?

MyTravelogs — Wed, 25 Sep 2024 11:18:20 GMT

Re: why do I get logged off my desktop email system several times a day?

gg30340 — Wed, 25 Sep 2024 20:25:33 GMT

Because BT have now set their email service to do that. There is no user setting that you can change to stop it doing that nor can you ask BT to allow it to stay logged on for longer.

Re: why do I get logged off my desktop email system several times a day?

MyTravelogs — Wed, 25 Sep 2024 21:12:05 GMT

Thanks for that. I thought that might be the case and it is very disappointing. Why does BT do this? I do not get this with my gmail accounts. There are just two of us here and the desktop is in my house on a wired link to the hub. The only way unauthorised access could be gained is to break in!

Re: why do I get logged off my desktop email system several times a day?

licquorice — Wed, 25 Sep 2024 21:15:02 GMT

Or an open session on a web server because you are logged into it.

Re: why do I get logged off my desktop email system several times a day?

MyTravelogs — Mon, 30 Sep 2024 06:47:27 GMT

Thanks Licqorice. I got the answers I was expecting but hoped there would be a solution.