This topic

email manage

Hadleyb18 — Fri, 27 Sep 2024 18:48:33 GMT

Told to change to EE when full fibre was available as BT is now EE, I needed to keep my BT email address and was told NO problem as we are the same company, all seemed ok, BUT I can't manage my emails when signing into MY BT - comes up with:

Warning

You cannot access this page as you are not the registered billing account holder

Re: email manage

Keith_Beddoe — Fri, 27 Sep 2024 19:59:57 GMT

As you are now an EE customer, you need to post on the EE forum https://community.ee.co.uk/

EE are a separate company within the BT Group.

Re: email manage

Hadleyb18 — Fri, 27 Sep 2024 20:17:32 GMT

I posted it on the EE community and it was suggested that I should post it on the BT community as it’s a bt email account

Re: email manage

licquorice — Fri, 27 Sep 2024 20:26:50 GMT

What do you actually want to 'manage'?

Re: email manage

Hadleyb18 — Fri, 27 Sep 2024 20:30:46 GMT

So that I can add another email address for my family