This topic

E MAIL

Dave2810 — Thu, 03 Oct 2024 13:03:10 GMT

Why do some of my posts go to Outbox ?

Michael_D — Fri, 04 Oct 2024 07:59:43 GMT

Welcome to the community.

Are the emails that are going to the outbox then sending or are they stuck there?

Do you have your email in the BT webmail site, the BT email app or are you using an email app or client?

Michael

Dave2810 — Fri, 04 Oct 2024 09:37:30 GMT

Dave2810 — Fri, 04 Oct 2024 09:38:37 GMT

I use the bt mail app
David

Michael_D — Fri, 04 Oct 2024 09:41:29 GMT

Can you try to delete the app, restart your phone and then install the app again?

It is also worth making sure that your phone software is up to date.

Michael

licquorice — Fri, 04 Oct 2024 10:22:51 GMT

Better still, delete the app and install Blue Mail instead.

Dave2810 — Sun, 06 Oct 2024 16:15:46 GMT

Job done thank you 😊

Dave2810 — Fri, 11 Oct 2024 19:39:03 GMT

Thanks for the tip it worked 😆

Chris__S — Sat, 12 Oct 2024 07:07:09 GMT

That's geat news, I'm glad you're all sorted now.

If you need anything else, just let us at the Community know 🙂

Chris S