This topic

Pictures in emails

PapaOscar — Mon, 29 Jan 2024 09:31:36 GMT

Since BT recently changed the email format, I now have to click on a link in each email to display pictures, which I haven't had to do previously. How can I configure my emails to always display pictures automatically?

Re: Pictures in emails

licquorice — Mon, 29 Jan 2024 11:12:51 GMT

Go to Settings > Mail > Block Images > Allow all images

Re: Pictures in emails

PapaOscar — Mon, 29 Jan 2024 14:56:55 GMT

Thanks very much.

Re: Pictures in emails

gg30340 — Mon, 29 Jan 2024 16:40:29 GMT

@PapaOscar

Just so that you are aware, having the images turned off by default was probably done as a security enhancement.

By having "All Images" turned on senders of an email could be able to find out that you have opened the email if they know how to do that and if you have automatic image loading turned on.

If the email is sent by a scammer they may be able to see:

Your location.

Your Internet service provider or mobile company.

Device you used to open the email.

Operating system you’re using.

Email client you’re using.

Web browser you’re using.

and therefore the spammer would know that the email address is active and could of course decide to send more spam to that email address.

Obviously it is your choice but you may wish to use the Image selection in a more targeted way such as only allowing images from known contacts. If you receive an unknown email address that is not in your contacts you can then decide to allow images if you decide to open it and it is not from a spammer.

Re: Pictures in emails

PapaOscar — Mon, 29 Jan 2024 16:56:31 GMT

Thanks. I’ve chosen the option for contacts.

Re: Pictures in emails

fpawright — Fri, 17 May 2024 16:56:26 GMT

Thanks for this - never occurred to me!

Re: Pictures in emails

barbrathomas — Tue, 08 Oct 2024 12:15:01 GMT

No heading Blocked Images in Mail. What next?

Re: Pictures in emails

gg30340 — Tue, 08 Oct 2024 14:18:14 GMT

Go into the settings then click on Mail in the left hand column.

Re: Pictures in emails

Lizn — Wed, 12 Mar 2025 12:29:19 GMT

How do I find “settings”?!

Re: Pictures in emails

gg30340 — Wed, 12 Mar 2025 12:56:25 GMT

@Lizn wrote:
How do I find “settings”?!

Log onto your BTMail account using a web browser and then click on your user name at the right hand side and you will see a drop down box containing settings.

Re: Pictures in emails

Lizn — Wed, 12 Mar 2025 12:59:39 GMT

Thank you!