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Blocked Senders list

hastydigit — Sat, 19 Oct 2024 11:14:34 GMT

How do I restore contacts accidently added to the Blocked Senders list ?

Re: Blocked Senders list

gg30340 — Sat, 19 Oct 2024 15:11:10 GMT

Log onto your BTMail account using a browser, not an email client/app, and then click on your username at the right hand side. Select "Settings" then go to the left hand side and select "Mail". Scroll down and click on "Blocked Senders". Scroll down the list until you find the one you want to unblock and select it. Click on "delete".

Re: Blocked Senders list

hastydigit — Sat, 19 Oct 2024 16:54:50 GMT

Thank you Distinguished Sage !

As you may have guessed I am just a user of the service.....and was not aware there WAS a "Settings" tab thing....

Thanks again.....will try not to get distracted next time I am adding spam messages to the blocked list....

Re: Blocked Senders list

Louise8- — Wed, 23 Oct 2024 14:41:33 GMT

Thanks! You helped me remove a company I recently ordered something from, from my blocked sender list. I wasn't receiving confirmation emails from them. Problem solved😊

Re: Blocked Senders list

petelid — Thu, 21 Nov 2024 11:42:08 GMT

I've tried this, but I don't see "Mail".

Re: Blocked Senders list

licquorice — Thu, 21 Nov 2024 11:58:44 GMT

That's your browser settings, not your email settings.

Click on your username (email address) in the top right corner of the webmail page.

Re: Blocked Senders list

petelid — Thu, 21 Nov 2024 12:13:28 GMT

BRILLIANT- THANK YOU SO MUCH

Re: Blocked Senders list

Keepitsimpleplease — Fri, 12 Dec 2025 13:28:20 GMT

Just came across this reply from you as I was having a similar problem. Thank you so much - your explanation was simple clear and to the point. I do wish more "help" could be as helpful as yours.