This topic

Bt mail problems

mizdee1 — Mon, 21 Oct 2024 14:41:46 GMT

My bt mail is working fine on my phone but when I try to open on my desktop computer I'm gettin error message - "http status 404 - not found. The origin server did not find a current representation for the target resource or is not willing to disclose one that exists"

Any ideas to sort welcome!!

Re: Bt mail problems

gg30340 — Mon, 21 Oct 2024 15:11:18 GMT

If you are using a shortcut on your PC to get to your email, try using the Email button at the top of this page instead.

Re: Bt mail problems

mizdee1 — Mon, 21 Oct 2024 15:46:41 GMT

Thanks - but still no joy

Re: Bt mail problems

gg30340 — Mon, 21 Oct 2024 18:31:01 GMT

Try clearing the history and cookies from your web browser.

If that doesn't help try restarting you computer and if that doesn't help turn off your BT Hub for about 30 mins. When you restart you should have been issued with a new IP address and hopefully conected to a different email server that will give you access.