This topic

Bt internet emails

Modfather — Mon, 28 Oct 2024 07:39:10 GMT

I am abroad and my emails won’t load via wifi or otherwise ! Account error with mail server mail.btinternet.com not responding !

Re: Bt internet emails

gg30340 — Mon, 28 Oct 2024 16:38:15 GMT

Which country are you in?

How are you accessing your email account, is it with a web browser or are you using an email client/app?

Are you using a VPN, if so try turning it off.

Re: Bt internet emails

Modfather — Mon, 28 Oct 2024 19:00:50 GMT

I’m in Germany and accessing using the Bt internet.com settings

incoking outgoing smtp ssl

incoming port 993

port 465 for outgoing mail

Re: Bt internet emails

gg30340 — Mon, 28 Oct 2024 20:37:07 GMT

If you are using those settings it means you must be using either an email client or email app.

Have you tried using a web browser to log onto your email account that way to see if it works?

BTMail

What device are you using?

Are you using a VPN on your device?

Re: Bt internet emails

Modfather — Tue, 29 Oct 2024 00:33:12 GMT

No vpn. Still not working and back in Uk now .
if I go through the website emailbt.com I can see the messages of the last few days

Re: Bt internet emails

Modfather — Tue, 29 Oct 2024 09:45:00 GMT

I’m using iPhone X

Re: Bt internet emails

Modfather — Tue, 29 Oct 2024 15:12:13 GMT

Solved by deleting account in apple
Mail app and reinstating . Told
It’s probably an iOS update that updates some settings . But to me they looked the same . However it’s fixed