https://community.bt.com/t5/General-email-queries/Can-t-Access-Email/m-p/2415407#M118033 <P>If your email account has not been used it will have been deleted. All you will be able to do is reuse the email address.</P> <P>See link.</P> <P><A href="https://www.bt.com/help/email/why-has-my-bt-email-address-been-suspended-or-deleted-#:~:text=This%20happens%20when%3A,Premium%20email%2C%20and%20missed%20payments" target="_blank">https://www.bt.com/help/email/why-has-my-bt-email-address-been-suspended-or-deleted-#:~:text=This%20happens%20when%3A,Premium%20email%2C%20and%20missed%20payments</A>.</P> <P>&nbsp;</P> Thu, 14 Nov 2024 07:54:38 GMT gg30340 2024-11-14T07:54:38Z https://community.bt.com/t5/General-email-queries/Can-t-Access-Email/m-p/2415402#M118031 <P>Hello I'm getting an error when recovering my email, that I haven't used in a while. I can get the pin, but I can't seem to reset the password.</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="RobF1_0-1731541759870.png" style="width: 400px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/85891iB75B994E037FDA23/image-size/medium?v=v2&amp;px=400" role="button" title="RobF1_0-1731541759870.png" alt="RobF1_0-1731541759870.png" /></span></P><P><BR />I have made a password completely new and following all the rules</P><P>Thanks!</P> Wed, 13 Nov 2024 23:50:20 GMT https://community.bt.com/t5/General-email-queries/Can-t-Access-Email/m-p/2415402#M118031 RobF1 2024-11-13T23:50:20Z https://community.bt.com/t5/General-email-queries/Can-t-Access-Email/m-p/2415407#M118033 <P>If your email account has not been used it will have been deleted. All you will be able to do is reuse the email address.</P> <P>See link.</P> <P><A href="https://www.bt.com/help/email/why-has-my-bt-email-address-been-suspended-or-deleted-#:~:text=This%20happens%20when%3A,Premium%20email%2C%20and%20missed%20payments" target="_blank">https://www.bt.com/help/email/why-has-my-bt-email-address-been-suspended-or-deleted-#:~:text=This%20happens%20when%3A,Premium%20email%2C%20and%20missed%20payments</A>.</P> <P>&nbsp;</P> Thu, 14 Nov 2024 07:54:38 GMT https://community.bt.com/t5/General-email-queries/Can-t-Access-Email/m-p/2415407#M118033 gg30340 2024-11-14T07:54:38Z