This topic

bt.com/secure

woshappenin — Sun, 08 Dec 2024 09:52:58 GMT

Once again an e-mail address is locked and the advice to open the `secure` tab. Problem is that does not work, says bt not sending data. Last time only managed to resolve by sending a hard copy letter to the corporate HQ in Nottingham in the absence of any meaningful other means of contact with the organisation.

Re: bt.com/secure

Christopher_G — Mon, 09 Dec 2024 08:26:35 GMT

Hi @woshappenin

What error message are you getting exactly? Could you copy and paste it please?

I'll see if I can get you some help with this.

Chris

Re: bt.com/secure

woshappenin — Mon, 09 Dec 2024 09:30:11 GMT

Get `cannot connect` message and `no data from bt`. Think the problem is that I do not have bt broadband as my connection is supplied as part of the service in the complex where I live. There does not seem to be a mechanism to get around that.