Problems accessing my email account from. pC

Brianunderwood — Fri, 10 Jan 2025 13:20:36 GMT

I am suddenly having problems accessing my Btinternet email account from my PC.
it times out with bt.com and won’t show the opening BT page where you select email. I have had several attempts without success. Then I get blocked by BT as they suspect someone ie. Me is trying to access the account? Any ideas? I have no problems with my mobile phone account.

Re: Problems accessing my email account from. pC

Alex_H — Sat, 11 Jan 2025 12:03:09 GMT

Hi @Brianunderwood,

Are you able to login to BTMail here?

Have you been able to test logging in using other browsers to test if it may be a specific browser issue?

Alex

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Problems accessing my email account from. pC

Re: Problems accessing my email account from. pC