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How to email BT when abroad? Do not have ability to call and need to downgrade our email

gilbeycandg — Fri, 17 Jan 2025 09:16:14 GMT

How do you email BT from abroad? Simply do not have the ability to call anymore, and need to talk about our email account and downgrade it, but to do that I need to talk to a person......I cannot call!! I do not have the funds to do this, hence why wanting to downgrade!!

Please can someone help, otherwise we are going to default on our account as I know no other way to get them to contact me. They used to have an online chat....not anymore!

TIA

Re: How to email BT when abroad? Do not have ability to call and need to downgrade our email

Keith_Beddoe — Fri, 17 Jan 2025 09:22:11 GMT

You can only call them.

From outside the UK

+44 150 174 7714

Monday to Friday 8am - 9pm

Weekends and bank holidays 8am - 8pm

Re: How to email BT when abroad? Do not have ability to call and need to downgrade our email

gg30340 — Fri, 17 Jan 2025 12:20:40 GMT

I would strongly advise not defaulting on your BT account. This will ultimately affect your credit rating and involve a debt collection agency.