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Can’t access BT Mail on laptop - The site can’t be reached.

11alexcross — Sat, 18 Jan 2025 11:52:30 GMT

Re: Can’t access BT Mail on laptop - The site can’t be reached.

gg30340 — Sat, 18 Jan 2025 11:54:50 GMT

Try restarting your Laptop and if that does not help try turning your BT hub off for about 30 minutes. When you reconnect it should have been issued with a new IP address and hopefully connected to a different email server.

Re: Can’t access BT Mail on laptop - The site can’t be reached.

11alexcross — Sun, 19 Jan 2025 09:52:23 GMT

Thank you, I’ll try that.

Re: Can’t access BT Mail on laptop - The site can’t be reached.

11alexcross — Thu, 23 Jan 2025 08:28:08 GMT

Thank you, it appears there was an issue in the area. Sorry to trouble you.

Re: Can’t access BT Mail on laptop - The site can’t be reached.

Leanne_T — Thu, 23 Jan 2025 08:47:15 GMT

Thanks for coming back and letting us know @11alexcross

Come back to the community anytime 🙂

Have a great day.

Leanne.