This topic

Email view

Alan19560 — Fri, 24 Jan 2025 17:10:33 GMT

Why can I not see all my email history in each folder when logged on via my PC? I only see the most recent 30 odd. It works on my phone OK.

Thanks

Re: Email view

gg30340 — Fri, 24 Jan 2025 17:11:11 GMT

Make sure that the "Conversation" View is not active. To do that log onto your BTMail account and click on "View" in the menu bar at the right hand side. Scroll down and Single click "conversation view" to toggle it on or off.
When you toggle it on or off you will see the name "Conversation View" change colour from grey to blue when it is turned on.

Re: Email view

Alan19560 — Fri, 24 Jan 2025 17:18:02 GMT

hi, gg30340 Thanks very much, that seems to have fixed the problem.😁

Re: Email view

Leanne_T — Sat, 25 Jan 2025 08:21:40 GMT

Morning @Alan19560

Thanks for coming back and letting us know this is now sorted for you 🙂

Have a great weekend.

Leanne.