https://community.bt.com/t5/General-email-queries/How-to-activate-my-account/m-p/2423301#M118869 <P>Good evening! Looking for some help, have been away for a while so my account has been inactive but I’m now looking to get a broadband package but I am unable to do so.</P><P>&nbsp;</P><P>any ideas on how to activate my account that would be great!</P> Fri, 31 Jan 2025 18:50:30 GMT SarahField 2025-01-31T18:50:30Z https://community.bt.com/t5/General-email-queries/How-to-activate-my-account/m-p/2423301#M118869 <P>Good evening! Looking for some help, have been away for a while so my account has been inactive but I’m now looking to get a broadband package but I am unable to do so.</P><P>&nbsp;</P><P>any ideas on how to activate my account that would be great!</P> Fri, 31 Jan 2025 18:50:30 GMT https://community.bt.com/t5/General-email-queries/How-to-activate-my-account/m-p/2423301#M118869 SarahField 2025-01-31T18:50:30Z https://community.bt.com/t5/General-email-queries/How-to-activate-my-account/m-p/2423302#M118870 <P>If your BTMail account has not been logged onto in 150 days the account will have been deleted.</P> <P>See link</P> <P><A href="https://www.bt.com/help/email/why-has-my-bt-email-address-been-suspended-or-deleted-" target="_blank">https://www.bt.com/help/email/why-has-my-bt-email-address-been-suspended-or-deleted-</A></P> <P>BT Broadband no longer supplies an email account to a new customers.</P> <P><A href="https://www.ispreview.co.uk/index.php/2022/06/broadband-isp-bt-to-scrap-email-and-cloud-for-new-customers.html" target="_blank">https://www.ispreview.co.uk/index.php/2022/06/broadband-isp-bt-to-scrap-email-and-cloud-for-new-customers.html</A></P> <P>If you already have an active BTMail account you can have it linked to a new BT Broadband account.&nbsp;</P> <P>&nbsp;</P> Fri, 31 Jan 2025 19:09:55 GMT https://community.bt.com/t5/General-email-queries/How-to-activate-my-account/m-p/2423302#M118870 gg30340 2025-01-31T19:09:55Z