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How do I unblock an email sender

Charlotte518 — Tue, 10 Oct 2023 05:27:08 GMT

Re: How do I unblock an email sender

gg30340 — Tue, 10 Oct 2023 07:14:32 GMT

Log onto your BTMail account using a browser, not an email client/app, and then click on your username at the right hand side. Select "Settings" then go to the left hand side and select "Mail". Scroll down and click on "Blocked Senders". Scroll down the list until you find the one you want to unblock and select it. Click on "delete".

Re: How do I unblock an email sender

peejayess — Wed, 05 Feb 2025 17:13:02 GMT

Can i unblock a number of senders at the same time. If so please can you provide details of the process. Thanks

Re: How do I unblock an email sender

licquorice — Wed, 05 Feb 2025 17:18:10 GMT

Why not apply the process described in the previous post and then investigate yourself if it is possible to select more than one at a time.

Re: How do I unblock an email sender

gg30340 — Wed, 05 Feb 2025 17:26:26 GMT

I could give you the answer to that but given the above reply I agree that it would be better for you to investigate if it can be done as working things out is better than being spoon fed.

Re: How do I unblock an email sender

peejayess — Wed, 05 Feb 2025 17:54:32 GMT

I have tried the "process" that I found on the BT help but I cannot make it work. As my BT email was pawned I ended up with 6000 blocked email addresses and cannot add any recent phishing senders.

I am left with deleting them one at a time.

I was hoping for help from this community

Re: How do I unblock an email sender

peejayess — Wed, 05 Feb 2025 17:57:42 GMT

The process above is fine if you only want to delete a single senders address

Re: How do I unblock an email sender

gg30340 — Wed, 05 Feb 2025 18:19:25 GMT

There is no way to mass delete them.

Re: How do I unblock an email sender

RagandBoneBoy — Thu, 13 Mar 2025 13:33:12 GMT

The first instruction got me nowhere with BT, no-matter how many ways I tried to enter.

Re: How do I unblock an email sender

Lindsey71 — Wed, 27 Aug 2025 15:25:33 GMT

Thank you so much, your instructions were brilliant and I sorted the problem straight away. Many thanks