https://community.bt.com/t5/General-email-queries/Two-factor-authentication/m-p/2424975#M119181 <P>It sounds like you already have Two Factor Authentication active.</P> <P><A href="https://www.bt.com/help/security/two-step-authentication" target="_blank">Two-step authentication | BT Help</A></P> <P>It will only operate when there is a logon the first time you use a device or&nbsp;from an unknown device.</P> Sat, 15 Feb 2025 13:58:37 GMT gg30340 2025-02-15T13:58:37Z https://community.bt.com/t5/General-email-queries/Two-factor-authentication/m-p/2424971#M119180 <P>I thought I'd post a new thread rather than tag onto the 'hot' one today.&nbsp; As my email access was gradually coming back I typed all my details into the login box and was then asked to download a PIN which BT had sent to one of my backup contact methods.&nbsp; I did this before I was allowed access.&nbsp; Is there any way that I can ask for this to be a permanent feature whenever I log in?</P> Sat, 15 Feb 2025 13:48:35 GMT https://community.bt.com/t5/General-email-queries/Two-factor-authentication/m-p/2424971#M119180 Frogmodem 2025-02-15T13:48:35Z https://community.bt.com/t5/General-email-queries/Two-factor-authentication/m-p/2424975#M119181 <P>It sounds like you already have Two Factor Authentication active.</P> <P><A href="https://www.bt.com/help/security/two-step-authentication" target="_blank">Two-step authentication | BT Help</A></P> <P>It will only operate when there is a logon the first time you use a device or&nbsp;from an unknown device.</P> Sat, 15 Feb 2025 13:58:37 GMT https://community.bt.com/t5/General-email-queries/Two-factor-authentication/m-p/2424975#M119181 gg30340 2025-02-15T13:58:37Z