This topic

email

borap — Mon, 10 Feb 2025 20:50:03 GMT

I am receiving hundreds of emails in my bt email account and also my spam mail. I don't know how to stop them. I've changed my password but that is no help. Any advice?

Re: email

Ali_A — Wed, 12 Feb 2025 12:04:03 GMT

Hi @borap

Welcome to the Community.

What type of emails are you receiving? Are they from a single sender or many different sources?

Ali

Re: email

borap — Sat, 15 Feb 2025 17:23:35 GMT

All over, some from China, Germany I presume they are different sources. I've tried deleting the domains as they've come up. Although this has thinned them out over the past couple of days, they are still coming.

Re: email

Ali_A — Mon, 17 Feb 2025 10:15:05 GMT

@borap

Could you try the steps on this Using BT Mail's anti-spam features page?
There are a few things to check on there, such as the 'block' list and filters/rules.

Ali

Re: email

borap — Mon, 17 Feb 2025 17:48:56 GMT

Thanks this was useful.

Re: email

Ali_A — Tue, 18 Feb 2025 08:17:11 GMT

Thanks for getting back to me @borap

Glad it was helpful.

Ali