This topic

error message 2.3.6.2 - Too Many Messages

KBaker — Sun, 09 Mar 2025 13:37:16 GMT

I must have sent too many messages out on Friday afternoon because BT has blocked outbound messages across all my devices. How do I unblock

Re: error message 2.3.6.2 - Too Many Messages

imjolly — Sun, 09 Mar 2025 13:54:40 GMT

should try search forum as others posted before

https://community.bt.com/t5/forums/searchpage/tab/message?advanced=false&allow_punctuation=false&q=error%20message%202.3.6.2%20-%20Too%20Many%20Messages

Re: error message 2.3.6.2 - Too Many Messages

KBaker — Sun, 09 Mar 2025 17:51:30 GMT

Plenty of complaints but no solutions mentioned

Re: error message 2.3.6.2 - Too Many Messages

Carlusha — Sun, 09 Mar 2025 21:08:18 GMT

@KBakerwrote:
Plenty of complaints but no solutions mentioned

There are - provided you select one of the messages and read through the responses. Rather than an error, it is most likely due to circumstances as you'll see going through the various responses.

Re: error message 2.3.6.2 - Too Many Messages

KBaker — Mon, 10 Mar 2025 08:56:00 GMT

It seems to be sorted now

Re: error message 2.3.6.2 - Too Many Messages

Leanne_T — Mon, 10 Mar 2025 09:21:22 GMT

Morning @KBaker

Thanks for coming back and letting us know 🙂

Have a great week.

Leanne.

error message 2.3.6.2 - Too Many Messages

KBaker — Mon, 10 Mar 2025 11:40:15 GMT

My problem is back again. It allowed about 15 emails to go this morning. I am an active golf organiser and I think the BT software has taken an objection to the word "golf". It is now blocking even small emails some of which do not having a golf connection

Re: error message 2.3.6.2 - Too Many Messages

Leanne_T — Tue, 11 Mar 2025 08:43:28 GMT

Morning @KBaker

Thanks for coming back to us.

Just to check are you still seeing this error message today? Are you using a web browser or an app to access your email account?

Thanks 🙂

Leanne.

Re: error message 2.3.6.2 - Too Many Messages

KBaker — Fri, 14 Mar 2025 09:28:44 GMT

Fully sorted now but I needed to contacts BT themselves and their Tech Team sorted it. However be aware that there is a limit on how many messages you can send

Re: error message 2.3.6.2 - Too Many Messages

Leanne_T — Fri, 14 Mar 2025 10:12:26 GMT

Thanks very much for coming back and letting us know @KBaker

Leanne.